I’m super excited to share this with you all!
My friend, the lovely Gen Spinella, aka @GenSpin and I have been twitter friends for a couple of years now. We’ve never met in real life, but I do enjoy keeping track of her and her family via twitter.
A couple of weeks ago, she tweeted at me (through my personal twitter account) with something totally awesome!
I had never actually heard of Twitgift before, so at first I thought it was some sort of twitter spam…but it wasn’t!
I asked Gen to explain…
1. What is twitgift?
Our website says “Twitgift is a simple social way to delight your fans & customers
by sending non-virtual gifts on the twitters.” What that means is that Twitgift is an app that allows brands (and very soon small business) to delight and enchant their fans and customers by sending them real gifts via Twitter. Right now we are in exclusive beta with a handful of very cool brands and accepting applications at www.twitgift.me from other uber cool companies that truly care about their customers and fans.
The way it works is, a brand may see that a customer tweets about how amazing they think that brand is. The brand’s community manager can then WOW the customer even further by sending them a twitgift as a “thank you” for the tweet! All the social media manager has to do is login to their twitgift account and send the tweet! Our team of twitgift birds take over from there. Once the recipient claims their twitgift, we pack and ship it out. Within 3 days the customer receives a package containing a custom gift from the brand they love so much! TAH DAH! It’s like magic!
Another way brands use twitgift is when they see a customer complaining about a failure on the part of the brand. We have seen brands go through their regular routine of fixing the problem for the customer and then as a way of apologizing they send a hand written note and a twitgift to that customer.
Twitgift for Brands is live now and we are currently working on the launch of Twitgift for Small Business.
Once you receive the twitgift tweet, you follow the link provided, enter in your mailing info and that’s it!
A couple of days later I got a package in the mail, from twitgift.
How cool is that!? I opened it up…
There was a handwritten tag <3
Tasty cocoa!! I love it!!!
It was so fun to get the package in the mail. Cute and super thoughtful!
I was fascinated by this…I wanted to know MORE!!
Gen helped me understand a little better…
2. Is it a franchise thing…or do you own it?
Twitgift is fully baked and frosted by Misfit, Inc. Myself and my husband, Mirko, are co-owners with the Misfit team and Retweet to take this baby to the next level. Twitgift was originally created by AJ and Melissa back in 2010. With the original application, anyone could go twitgift.me, purchase a twitgift for one of there twitter friends, and tweet it out. The original app was very well received by the twitter community. In fact, Twitgift was featured on Mashable and Killer Startups, among other blogs and online publications. It was such a huge success that it grew and grew and GREW! It actually grew too fast! AJ and Melissa decided to put the project on hold at the end of 2011 while regrouping, restructuring, and redesigning the whole concept. My husband and I were HUGE fans of twitgift from the very beginning, so you can imagine how delighted we were when AJ approached us to partner up with him and the rest of his crew on this project!
3. Anything else I should know?
All of our tweets are authored by the Bird, CGG (Chief Giver of Gifts) and we have a real life twitter bird named Retweet that supervises the packaging and shipping of all our twitgifts from our Super Secret Bird Cave. All of our birdie antics can be found on twitter, instagram, and facebook.
I have to say…I think this whole thing is an amazingly cool concept!
So…I want to send one of my twitter pals a gift too! It’s not quite ready for small businesses yet, so the team at Twitgift was generous enough to make it possible for one of my twitter followers to win a present, from them!
All you have to do to enter is:
1. Follow us on twitter at @GetSocial_Co
2. Like our page on Facebook
3. Leave a comment on this blog post.
That’s it! I’ll pick a random winner on Feb 14th to show my love <3 <3 <3